Bithumb pledges full compensation for outage, offers 0% fees for 7 days

South Korean crypto exchange Bithumb has announced on its official website that it will take full responsibility for a recent service disruption. The exchange stated that as of 7:00 a.m. UTC today, customer losses were estimated at around 1 billion won ($770,000), and it pledged to compensate for all damages, including any that may arise later. Bithumb outlined several measures: - Customers who sold assets at low prices during the incident (between 10:30 a.m. and 10:45 a.m. UTC on Feb. 6) will receive the full price difference plus an additional 10%. - Customers who were logged in during that time will receive 20,000 won (around $15). - All customers will receive 0% trading fees on all assets for seven days. - A 100 billion won (around $77 million) customer protection fund will be activated. Bithumb emphasized that it will learn from this incident and prioritize "customer trust and peace of mind" over external growth.