Surge in Hong Kong Crypto License Applications from Mainland-Linked Brokers

Silence From Multichain’s Chinese Developers Stokes FearA prolonged silence from the project leadership behind Multichain, a cross-chain routing network, is causing growing concern among the users of the cross-chain protocol. The network currently holds $1.5 billion in total value locked (TVL).The protocol has experienced five days of stuck transactions, and multiple cross-chain bridge pathways, including Kava, zkSync, and Polygon zkEVM are still offline. Initially, the project’s China-based team attributed the issues to an upgrade that was being fixed. That explanation was changed recently to an ambiguous “force majeure,” leaving users with more questions than answers.Photo by Santiago Lacarta on UnsplashPossible arrests in ChinaAdding to the uncertainty are rumors circulating on Twitter that the core leadership team may have been arrested in China. Although the rumors remain unconfirmed, they have contributed to the growing sense of unease within the community. DJ Qian, one of the co-founders of Multichain who is no longer involved with the project, took to Twitter to share his attempts to seek clarification. Qian mentioned reaching out to Multichain CEO Zhaojun and founding partner Xu Guochang for technical assistance. When asked about Zhaojun’s availability, Qian stated that he was “not available yet.”Users and investors eagerly await updates and clarity from Multichain’s leadership team. However, the team’s lack of communication extends across various forms of social media. In group Telegram messages with the Multichain team, there have been no responses from Zhaojun, and direct messages through the same app have gone unanswered as well. This silence has left the community members puzzled, with little information to rely on.$MULTI price plummetsMeanwhile, the price of Multichain’s native token, $MULTI, has continued to decline. It currently stands at $4.37, representing a 20% decrease over the past 24 hours. The lack of communication and uncertainty surrounding the project have likely contributed to this downward trend in token price. Over the course of the past seven days, the token has decreased in price by 45%.In response to the situation, layer 1 blockchain project Conflux Network has taken precautionary measures by suspending Multichain’s co-mint privileges. This move prevents Multichain from minting tokens on the Conflux blockchain. The Conflux Network has also assured users that it will work with them in case any losses arise due to the ongoing issues.Flight to safetyOther projects and individuals have also reacted to the silence from Multichain’s team. Hong Kong-based HashKey Group, a crypto investment firm, has transferred $250,000 to crypto exchange Gate.io as a precautionary measure. Tron founder Justin Sun has withdrawn 470,000 of the $USDD stablecoin from the Multichain protocol. These actions reflect a growing concern among stakeholders, representing their efforts to mitigate potential risks associated with the uncertainty surrounding Multichain.Furthermore, the Fantom Foundation has withdrawn $2.4 million in liquidity of the protocol’s native $MULTI tokens from the decentralized exchange SushiSwap. It later tweeted out an update stating that the Fantom-Multichain bridge was operating as normal. These withdrawals signal a loss of confidence in Multichain and its native token, as stakeholders seek to protect their investments.As the silence persists, users and investors remain anxious for updates and clarifications from Multichain’s leadership team. The lack of communication and the circulating rumors have cast a shadow of uncertainty over the project, leaving stakeholders in a state of limbo.

Coinone reports decline in customer inquiries due to improved user convenienceKorean crypto exchange Coinone revealed on Tuesday (local time) that the number of customer inquiries sent to its support center has nearly halved since it began introducing various updates to boost user convenience in the second quarter of this year. The exchange explained that it has been consistently collecting and analyzing customer feedback and then applying these insights to enhance its products and services.Photo by Petr Macháček on UnsplashTaking initiative to improve user experienceA recent analysis of voice of the customer (VOC) data collected by the support center up until this year’s third quarter showed that the overall volume of inquiries began to decrease in Q2, and the total number of inquiries in Q3 subsequently decreased by 24.7% compared to Q2. Notably, in September, the inquiries decreased by a whopping 45.5% compared to April. This translates to an average monthly decrease of about 11%.This trend can be attributed to ramped-up efforts for product convenience starting in Q2, which has had a positive impact on reducing customer inquiries. Earlier in May, during a short period of transition when Coinone changed its affiliated bank from Nonghyup Bank to KakaoBank, the exchange released notices with relevant information regarding transactions, deposits and withdrawals that made it easier for customers to navigate the transition. The number of related inquiries subsequently decreased by 86%.Furthermore, in June, queries regarding password recovery and mobile device authentication reset decreased by 58% and 65%, respectively, after Coinone provided simple guidelines for inactive customers to reset their passwords without having to contact the support center. Submissions to the support center for assistance with fiat deposits and withdrawals also dropped after the exchange added Naver as a channel for two-factor authentication (2FA) to its account setup system.Additional updatesOther noteworthy updates include the Coinone app version 3.0, which came with a new updated interface with five tabs — transactions, trading prices, charts, market prices and other information — for users to explore.

Incheon City to leverage blockchain for construction transparencyIn response to growing concerns among Koreans over recent apartment complexes built with missing reinforcing bars and unauthorized materials, the city of Incheon is turning to blockchain technology to tackle these issues.Incheon City revealed on Thursday (local time) that it has submitted proposals for public sector blockchain projects offered by the Ministry of Science and ICT. This move aligns with the city’s goal of establishing itself as a blockchain hub. By partnering with both the public and private sectors, the city aims to provide beneficial services for its citizens.This year, the Ministry of Science and ICT will gauge interest across government agencies, municipalities and public institutions for six projects, with a combined budget of KRW 10 billion ($7.5 million). In 2024, they plan to select project implementers through a bidding process. The goal is to identify public service projects where the application of blockchain technology can offer significant benefits.Photo by C Dustin on UnsplashBlockchain-driven construction oversightIn October, Incheon submitted proposals for two blockchain projects. First, it introduced a “safety certification” service to promote transparency at construction sites. This service will harness blockchain-driven integrated control technology to transparently manage apartment complex constructions. It will utilize technologies like closed-circuit television (CCTV), Internet of Things (IoT) sensors and artificial intelligence (AI) to oversee the presence of authorized personnel and track the use of approved materials.The city felt the need for this service after observing the prevalent issues with missing reinforcing bars in newly constructed flat-plate structure apartment complexes and incidents of forgery and counterfeiting of material certificates.Blockchain and eco-friendly membershipAnother project Incheon has proposed is an integrated membership service centered on eco-friendly practices, with the goal of encouraging resource recycling.Incheon City currently runs recycling shops and automated recycling machines across its counties and districts to foster recycling habits. However, with different locations necessitating different apps, the city is aiming to consolidate these into a single platform. Additionally, it intends to leverage blockchain technology to enable citizens to verify their environmental contributions.Lee Nam-joo, Head of Incheon’s Future Industry Bureau, said that how technology should be used is self-evident. He emphasized the city’s dedication to introducing tangible services that address societal challenges and enhance public safety and convenience through the application of digital technology in public services and industrial sites.