KYC Level 1 Verification(proof of identity)

KYC(Know Your Customer)  Level 1 verification is a mandatory process for identity confirmation in order to use exchange services. Please refer to the following information to complete your Level 1 verification.

 

 

What to bring

 

Please prepare the following items for photo and facial verification:

• Moblie Phone or Laptop

• ID(passport, national ID card, or driver's license)

 

How to Complete KYC Level 1 Verification

 

1. Log in using the PC or mobile app.

 

2. Go to [Profile] dropdown and click [Unverified] badge on the main homepage. (If you have not yet agreed to the exchange's terms and conditions, you will need to do so before proceeding.)

 

 

3. Click the [Verify] button on the ID verification page.

 

 

4. Complete the identity verification steps shown on the KYC screen:

  • Upload a clear photo of your government-issued ID

  • Face verification (Liveness verification)

 

 

 

💡Notes

• Verification may fail if the submitted ID is damaged or illegible.

• Please ensure the photo is clear, without glare or blurriness.

• The ID must match the personal information you entered during registration

 

 


⚠️If KYC verification is blocked or fails

• If verification fails, click the [Retry Verification] button on the KYC screen to retry the process.

• If verification is blocked: Please contact customer support for assistance.

 


 

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