MEXC to improve risk management policy, review frozen accounts

Global cryptocurrency exchange MEXC has published an official statement outlining the appeal process for users with frozen accounts. The exchange stated that this measure is part of an effort to improve its risk management framework to protect legitimate users and ensure market fairness. MEXC acknowledged that it is aware of cases where some risk management rules were applied excessively and is currently reviewing its procedures to make improvements. To expedite requests for unfreezing accounts, the company has established a dedicated support team and a separate review channel. Furthermore, MEXC added that it plans to enhance transparency by regularly disclosing its risk management policies and review outcomes in the future.